Live status of hTech’s public services and how fast our support actually responds — measured from real tickets and refreshed automatically every hour.
Support responsiveness
~4 minmedian first response — trailing 90 days, from real ticket data
Support, by the numbers
79%answered within an hour (90 days)
81tickets answered (last 90 days)
1open tickets awaiting a first reply
Services
- WebsiteOperational · 657 ms
- Client PortalOperational · 775 ms
- Billing & CartOperational · 846 ms
- App CatalogOperational · 529 ms
Response-time figures are measured from real support tickets (first staff reply). Service checks and metrics refresh automatically every hour. Last refreshed: Updated 1 min ago.