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hTech AI Ticket Assistant - Pro
Hosted Pro is designed for busy helpdesks that want automation and smarter routing powered by the hTech GPT-4.x proxy.
Included:✔ 2,500 AI calls per month
✓ Hosted GPT-4.0 → 4.1 access via the hTech proxy
✓ Agent Assist + Suggestions
✓ Auto-Reply Engine (per department)
✓ Tag Routing + Auto-Assign
✓ Advanced Escalation Rules (Sentiment Priority)
✓ Priority Proxy Routing (where applicable)
✓ Usage analytics, call logs, and ticket insights
Optional upgrades (coming soon / when enabled):
+ GPT-5.x Models (upgrade flag)
Privacy Notice:
Ticket content is processed only to generate replies/suggestions. We do not store your AI prompts/responses on hTech servers. Hosted requests are securely processed through the hTech proxy for model access.
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