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hTech AI Ticket Assistant - Starter
Hosted Starter is perfect for low-volume helpdesks that want AI assistance without managing an OpenAI API key.
Included:
✔ 500 AI calls per month
✓ Hosted GPT-4.0 → 4.1 access via the hTech proxy
✓ Agent Assist Panel (draft replies as admin notes)
✓ Suggestions (staff-ready drafts and internal notes)
✓ Core analytics & usage tracking
✓ Basic ticket insights and logging
Not included on Starter:
✗ Auto-Reply Engine
✗ Tag Routing + Auto-Assign
✗ Advanced Escalation Rules (Sentiment Priority)
✗ Knowledge Engine (Auto-KB Suggestions)
✗ Priority Proxy Routing
Privacy Notice:
Ticket content is processed only to generate replies/suggestions. We do not store your AI prompts/responses on hTech servers. Hosted requests are securely processed through the hTech proxy for model access.
Please correct the following errors before continuing:
Configurable Options
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