Live status of hTech’s public services and how fast our support actually responds — measured from real tickets and refreshed automatically every hour.
Support responsiveness
~4 minmedian first response — trailing 90 days, from real ticket data
Support, by the numbers
73%answered within an hour (90 days)
112tickets answered (last 90 days)
0open tickets awaiting a first reply
Services
- WebsiteOperational · 646 ms
- Client PortalOperational · 706 ms
- Billing & CartOperational · 780 ms
- App CatalogOperational · 485 ms
Response-time figures are measured from real support tickets (first staff reply). Service checks and metrics refresh automatically every hour. Last refreshed: Updated 16 min ago.